![]() ![]() This means that each of the three license keys would get a 10% discount and be $107.10 each instead of $119. If you are a new customer and you wanted to buy three license keys with a one year subscription then three license keys would fall under the two to four license key bracket in the table above. Here are two example of how the purchase discount works. Note that once you purchase a license key then the subscription clock starts counting down, whether you have installed the license key on a site or not. The following table shows the discount levels offered for different active license key quantities: Active License Count Additional one-time discounts may be available for buying multiple years upfront. See further below to see how the discount is calculated. Prices can be discounted based on the number of active license keys in your account plus the number of license keys that you are purchasing. License key subscriptions are purchased in one-year increments. Premium support tickets can be opened by logging in to and visiting the LICENSES page, then clicking “Get Help” next to your premium license, or by visiting. Our Premium support staff all have a technical background and work closely with the Wordfence quality assurance and development teams to ensure customer issues are resolved promptly and accurately. Our business hours are 9am-8pm US Eastern Time, 6am-5pm Pacific Time and 2pm-1am UTC/GMT, excluding weekends and holidays. We aim to respond to all tickets within 24 hours during business hours. With Wordfence Premium you get access to our ticket-based Premium support. You can read more about the Wordfence Security Network here. Premium users of the plugin will receive additional automatic blocking of IP addresses carrying out other complex attacks via the Real-Time IP Blocklist feature. Note that users of the free version of Wordfence will only receive automatic blocking of IP addresses that have been engaged in brute force login attacks detected via the Wordfence Security Network. The Real-Time IP Blocklist is a Premium feature of Wordfence that completely blocks access to your site from these IP addresses. ![]() When we detect that an IP address is behaving maliciously, it is automatically added to the Wordfence “Real-Time IP Blocklist”. ![]() This allows us to track the malicious behavior of specific IP addresses on a large number of sites. Users of both the free and Premium versions of Wordfence can choose to participate in the “Wordfence Security Network”. ![]() You can read more about country blocking here. Country blockingĬountry blocking is a Premium feature that allows you to restrict access to your login page or the whole site from specific countries. Our malware signatures are used by your firewall to prevent hackers from uploading malware, and they are used by your Wordfence scanner to detect any malware in your filesystem. Our team writes detection signatures for new malware variants and immediately deploys those signatures to your Wordfence installation, giving you the ability to detect even the newest malware. Wordfence Premium customers also receive new malware detection capabilities in real-time. With Wordfence Premium, you are protected from the newest exploits as we discover them. When attackers invent new techniques to exploit WordPress, we deploy firewall rules to protect our Premium customers in real-time. Wordfence Premium customers receive new firewall rules the moment our threat intelligence team releases them. When you purchase Premium you will receive a Premium license key found under the LICENSES page in your account. If you decide to upgrade to the Premium version of Wordfence, you will need to go to, open the “Products” > “Premium” page, and press the “Buy Now” button. This gets you set up with our product as fast as possible. Wordfence will contact our servers and automatically fetch a free license key which saves you having to come to our site and register. When you first install Wordfence you are automatically configured to have the free version. In This Article Real-time protection Country blocking Real-time IP blocklist Premium support Premium license purchases Premium license renewals Premium licenses purchased prior to July 24th, 2018 How many license keys do I need to buy? Installing your premium license key Downgrading your license key Reset a license key so it can be used on a different site Using a Wordfence license key on staging or development sites ![]()
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